Shipping policy

Shipping Policy

All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer flat rate shipping to the United States based on your location.

Delivery

We offer local delivery for a fee on furniture orders over $500 within 30 minutes of our shop. For furniture orders beyond 30 minutes, we work with several delivery companies to coordinate shipments. Please contact the shop at (336) 283-9220 for a delivery quote.

In-store Pick-up

You can skip the shipping fees with free local pickup at 107 S. Stratford Road in Winston-Salem, North Carolina. After placing your order and selecting local pick-up at checkout, your order will be prepared and ready for pick up after 2 business days. We will send you an email when your order is ready, along with instructions for pick-up.

Our in-store pickup hours are between 10 AM and 5 PM, Monday through Saturday. Please have your order confirmation email with you when you come.

International Shipping

We do not offer international shipping at this time. 

How do I check the status of my order?

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at orders@fiddle-fig.com with your name and order number, and we will look into it for you.